Multi-Shop / Branch Management
Centralized control for businesses with multiple repair shop locations across Nepal.
Quick Intake
Create tickets in seconds with pre-defined templates and intuitive forms.
Status Updates
Automatically notify customers via SMS or Email when their repair status changes.
Team Assignment
Assign tickets to specific technicians and track their workload effectively.
Photo Evidence
Attach photos and diagnostic notes directly to the ticket for accountability.
Everything you need to handle repairs
RepairManage simplifies the entire ticket lifecycle. From the moment a customer walks in to the final hand-off, we ensure nothing falls through the cracks.
- Custom ticket fields for any device
- Automated follow-ups for feedback
- Internal notes and technician communication
- Estimated completion date tracking
Engineered for Fast Turnaround Times
High-performance tracking modules that keep your service counter moving efficiently.
Dynamic Checklist Logs
Enforce pre-repair checklists so workshop technicians never miss a diagnostic test.
Barcode Label Engine
Generate internal trackable barcodes instantly at intake to manage incoming device hardware components seamlessly.
Terms & Signatures
Capture digital consumer consent right on the tablet screen to protect your business against structural liabilities.
SLA Breach Indicators
Visual color indicators flag past-due tickets instantly when a repair exceeds its estimated collection date boundaries.
Device Dependency Mapping
Link multiple device assets directly to a single parent customer account ticket folder effortlessly.
Visual Status Pipelines
Drag and drop tickets through customizable service columns matching your specialized workshop routing rules.
Frequently Asked Questions
Common structural inquiries regarding our solution.
Ready to Simplify Your Repair Workflow?
See how RepairManage helps feature-rich repair shops like yours manage tickets, inventory, and customers more efficiently.